Neighborhood organizer guides
Everything your organizer console does, in the order you'll need it: set up the neighborhood, run events, look after the people who come, and the programs around them.
Find a feature, A–Z 309 features, each linked to the step that covers it and where it lives.
A
- Accept a vendor bid · Work with vendors: requirements, insurance, and bids, step 5 Where it lives: Event → Vendor bids
- Account menu · Find your way around the organizer console, step 4 Where it lives: Sidebar → Overview
- Activities library · Build your Library of reusable pieces, step 3 Where it lives: Sidebar → Library → Activities
- Add a registration by hand · Change, comp, refund, or cancel a registration, step 2 Where it lives: Event → Registrations tab → Add Registration
- Add a sponsor to an event · Work with sponsors: tiers, exclusivity, and requests, step 5 Where it lives: Event → Sponsors → Add sponsor
- Add seats from the app · Run your event from your phone, step 3 Where it lives: App → Profile → Events you manage → your event
- Additive roles · Build your organizer team, step 6 Where it lives: Sidebar → Settings → Team
- Address approval queue · Work the waitlist and approval holds, step 5 Where it lives: Event → Review Pending Approvals
- Address verification links · Draw your boundary and verify residents, step 4 Where it lives: Sidebar → Settings → Neighborhood → Boundaries → Address verification links
- Address verification review · Draw your boundary and verify residents, step 6 Where it lives: Sidebar → Settings → Neighborhood → Boundaries → Address verification links
- AI assistant limits · The AI assistant on your phone, and what stays on the web, step 5 Where it lives: App → Assistant
- Android beta · Get the app and sign in, step 1 Where it lives: Get it on Google Play → Android beta sign-up
- Anonymous contest voting · Run the voting, step 3 Where it lives: Sidebar → Contests → your contest → Edit → Voter Information
- App address check · Get the app and sign in, step 3 Where it lives: App → first sign-in → Your address
- App home screen · Get the app and sign in, step 6 Where it lives: App → Home
- App inbox · What your neighbors use the app for, step 7 Where it lives: App → Home → bell
- App notification settings · What your neighbors use the app for, step 6 Where it lives: App → Profile → Notification settings
- App roster and door tools · Run your event from your phone, step 4 Where it lives: App → your event → Registrations
- App sign-in code · Get the app and sign in, step 2 Where it lives: App → Sign in
- App store links · Get the app and sign in, step 1 Where it lives: Community pages and emails → Get the app
- Apple Wallet and Google Wallet passes · What your neighbors use the app for, step 2 Where it lives: App → My Events → your registration
- Approve a partner application · Review businesses that apply to work with you, step 4 Where it lives: Overview → partner applications alert
- Approver's approve and decline pages · Take reservations for shared facilities, step 4 Where it lives: Sidebar → Settings → Neighborhood → Facility reservations
- Assistant tab · The AI assistant on your phone, and what stays on the web, step 1 Where it lives: App → Assistant
- Auto-close registration · Set up tickets, capacity, and sessions, step 2 Where it lives: Event → Edit Event
- Auto-promote from waitlist · Work the waitlist and approval holds, step 2 Where it lives: Event → Edit → Event Details → Capacity
- Automatic draft creation · Run recurring events as a series, step 4 Where it lives: Sidebar → Events → Series → Edit Series → Schedule & automation
- Automatic refunds when attendees cancel · Set your refund policy, step 8 Where it lives: Sidebar → Financial → Refund Policies
- Automatic reminders · Send automatic reminders before an event, step 1 Where it lives: Event → Edit → Automatic Reminders
B
- Banner Studio · Find your way around an event's manage page, step 7 Where it lives: Event → Share & Promotion tab
- Become a sponsor (self-serve) · Work with sponsors: tiers, exclusivity, and requests, step 4 Where it lives: Sidebar → Settings → Neighborhood → Sponsorships
- Board one-pager · Share reports with your board, step 2 Where it lives: Sidebar → Reports → Board one-pager
- Boundary map · Draw your boundary and verify residents, step 3 Where it lives: Sidebar → Settings → Neighborhood → Boundaries → Manage Boundaries
- Bucket mode · Hand out wristbands, meal tickets, and bands, step 7 Where it lives: Event → Overview → Handouts at check-in
- Budget adjustments · Track your community's budget, step 4 Where it lives: Sidebar → Financial → Budgets
- Budget CSV export · Track your community's budget, step 5 Where it lives: Sidebar → Financial → Budgets
- Budget periods · Track your community's budget, step 1 Where it lives: Sidebar → Financial → Budgets
- Bulk photo captions · Collect and share neighbors' photos, step 4 Where it lives: Sidebar → Library → Photo Galleries
- Bulk tagging · Find and manage your registrants, step 4 Where it lives: Sidebar → Registrants
C
- Cancel a registration · Change, comp, refund, or cancel a registration, step 7 Where it lives: Registration Details → Edit Registration
- Cap calculator · Confirm who's still coming, step 6 Where it lives: Event → Edit → Event Details → Capacity
- Capacity breakdown · Find your way around an event's manage page, step 4 Where it lives: Sidebar → Events → your event
- Check forwarding · Find your way around the Financial page, step 6 Where it lives: Sidebar → Financial → Check Settings
- Check-in code push · Send automatic reminders before an event, step 2 Where it lives: Event → Edit → Automatic Reminders
- Check-in link · Check people in at the door, step 2 Where it lives: Event → Overview → Quick actions
- Close registration from the app · Run your event from your phone, step 3 Where it lives: App → Profile → Events you manage → your event
- Club affiliation requests · Work your club queue: petitions, affiliations, and the start-a-club link, step 6 Where it lives: Sidebar → Clubs → Affiliation
- Club approval mode (manual or automatic) · Set the rules for your neighborhood's clubs, step 1 Where it lives: Sidebar → Clubs → Settings → Affiliated petitions
- Club funding claims · Give your clubs a budget to draw on, step 3 Where it lives: Sidebar → Financial → Budgets → your budget → Club funding
- Club funding program · Give your clubs a budget to draw on, step 1 Where it lives: Sidebar → Financial → Budgets → your budget → Club funding
- Club galleries · Collect and share neighbors' photos, step 6 Where it lives: Sidebar → Library → Photo Galleries
- Club photo takedown · Collect and share neighbors' photos, step 7 Where it lives: Sidebar → Library → Photo Galleries
- Club policies · Set the rules for your neighborhood's clubs, step 3 Where it lives: Sidebar → Clubs → Policies
- Club policy acceptance record · Set the rules for your neighborhood's clubs, step 5 Where it lives: Sidebar → Clubs → Policies
- Club program deck · Share reports with your board, step 4 Where it lives: Sidebar → Reports → Club program deck
- Club report recipients · Ask your clubs for regular reports, step 4 Where it lives: Sidebar → Clubs → Settings → Club reports
- Club report reminders and late notices · Ask your clubs for regular reports, step 3 Where it lives: Sidebar → Clubs → Settings → Club reports
- Club report schedule · Ask your clubs for regular reports, step 2 Where it lives: Sidebar → Clubs → Settings → Club reports
- Club report template · Ask your clubs for regular reports, step 5 Where it lives: Sidebar → Clubs → Settings → Club report template
- Clubs badge and program overview · Work your club queue: petitions, affiliations, and the start-a-club link, step 1 Where it lives: Sidebar → Clubs
- Clubs in the app · What your neighbors use the app for, step 4 Where it lives: App → My Clubs
- Committed vs. spent club funding · Give your clubs a budget to draw on, step 4 Where it lives: Sidebar → Financial → Budgets → your budget → Club funding
- Community data export · Share reports with your board, step 6 Where it lives: Sidebar → Reports → Data export
- Community notifications · Tell residents about events, even before they register, step 1 Where it lives: Sidebar → Settings → Neighborhood → Community notifications
- Community reminder scope · Tell residents about events, even before they register, step 2 Where it lives: Sidebar → Settings → Neighborhood → Community notifications
- Community slideshow · Put a slideshow on the screen before the show, step 7 Where it lives: Sidebar → Library → Slideshows
- Comps and host-collected payments · Change, comp, refund, or cancel a registration, step 4 Where it lives: Registration Details → Edit Registration
- Contest approval queue · Review and moderate entries, step 2 Where it lives: Sidebar → Contests → your contest → Entries
- Contest banners and flyers · Start a contest, step 7 Where it lives: Sidebar → Contests
- Contest categories and prizes · Set categories and entry rules, step 1 Where it lives: Sidebar → Contests → your contest → Edit
- Contest entries list · Review and moderate entries, step 1 Where it lives: Sidebar → Contests → your contest → Entries
- Contest entry and voting windows · Start a contest, step 4 Where it lives: Sidebar → Contests
- Contest entry form fields · Set categories and entry rules, step 3 Where it lives: Sidebar → Contests → your contest → Edit
- Contest map and list view · Run the voting, step 6 Where it lives: Sidebar → Contests → your contest → Edit → Voter Information
- Contest messages · Get the word out, step 4 Where it lives: Sidebar → Contests → your contest → Share & Promotion
- Contest organizer notifications · Announce the winners, step 7 Where it lives: Sidebar → Contests → your contest → Manage Results
- Contest photo and category limits · Set categories and entry rules, step 2 Where it lives: Sidebar → Contests → your contest → Edit
- Contest QR codes · Get the word out, step 3 Where it lives: Sidebar → Contests → your contest → Share & Promotion
- Contest residency check · Set categories and entry rules, step 4 Where it lives: Sidebar → Contests → your contest → Edit
- Contest results and statistics · Announce the winners, step 1 Where it lives: Sidebar → Contests → your contest → Manage Results
- Contest results announcement · Announce the winners, step 5 Where it lives: Sidebar → Contests → your contest → Manage Results
- Contest results link · Get the word out, step 5 Where it lives: Sidebar → Contests → your contest → Share & Promotion
- Contest share links · Get the word out, step 1 Where it lives: Sidebar → Contests → your contest → Share & Promotion
- Contest short links · Get the word out, step 2 Where it lives: Sidebar → Contests → your contest → Share & Promotion
- Contest status (planning, entries, voting, closed) · Start a contest, step 5 Where it lives: Sidebar → Contests
- Contest templates · Start a contest, step 2 Where it lives: Sidebar → Contests
- Contest theme · Start a contest, step 6 Where it lives: Sidebar → Contests
- Contest video entries · Set categories and entry rules, step 6 Where it lives: Sidebar → Contests → your contest → Edit
- Contest vote limits · Run the voting, step 4 Where it lives: Sidebar → Contests → your contest → Edit → Voter Information
- Contest voter information · Run the voting, step 1 Where it lives: Sidebar → Contests → your contest → Edit → Voter Information
- Contest voter residency check · Run the voting, step 2 Where it lives: Sidebar → Contests → your contest → Edit → Voter Information
- Contest winner override · Announce the winners, step 2 Where it lives: Sidebar → Contests → your contest → Manage Results
- Convert a ticket into a volunteer role · Set up volunteer roles and shifts, step 6 Where it lives: Event → Edit → Tickets / Pricing
- Create next event in a series · Run recurring events as a series, step 6 Where it lives: Sidebar → Events → Series tab
- Custom slides (fact, trivia, quote, announcement) · Put a slideshow on the screen before the show, step 3 Where it lives: Event → Overview → Quick actions → Pre-show Reel
D
- Daily roundup · Tell residents about events, even before they register, step 3 Where it lives: Sidebar → Settings → Neighborhood → Community notifications
- Decline a partner application · Review businesses that apply to work with you, step 5 Where it lives: Overview → partner applications alert
- Default refund policy · Set your refund policy, step 4 Where it lives: Sidebar → Financial → Refund Policies
- Designated treasurer · Build your organizer team, step 5 Where it lives: Sidebar → Settings → Neighborhood → Budgets & reimbursements
- Disqualify a contest entry · Review and moderate entries, step 3 Where it lives: Sidebar → Contests → your contest → Entries
- Duplicate a contest · Start a contest, step 3 Where it lives: Sidebar → Contests
- Duplicate an event · Find your way around an event's manage page, step 1 Where it lives: Sidebar → Events → your event
E
- Early contest voting link · Run the voting, step 5 Where it lives: Sidebar → Contests → your contest → Edit → Voter Information
- Edit a registration · Change, comp, refund, or cancel a registration, step 3 Where it lives: Registration Details → Edit Registration
- Email a petition to the neighborhood · Work your club queue: petitions, affiliations, and the start-a-club link, step 3 Where it lives: Sidebar → Clubs → Petitions
- End a club's affiliation · Set the rules for your neighborhood's clubs, step 9 Where it lives: Sidebar → Clubs → Manage → Neighborhood
- Event assistant (app) · The AI assistant on your phone, and what stays on the web, step 2 Where it lives: App → your event → AI assistant
- Event budget allocations · Track your community's budget, step 2 Where it lives: Sidebar → Financial → Budgets
- Event capacity and unlimited capacity · Set up tickets, capacity, and sessions, step 2 Where it lives: Event → Edit Event
- Event financial summary · Find your way around the Financial page, step 5 Where it lives: Sidebar → Financial → Events
- Event host (neighborhood or club) · Create your first event, step 2 Where it lives: Sidebar → Events → New Event
- Event location and private address · Create your first event, step 5 Where it lives: Sidebar → Events → New Event
- Event messages · Message your registrants and invite neighbors, step 1 Where it lives: Event → Messages tab
- Event page photo gallery · Collect and share neighbors' photos, step 5 Where it lives: Event → Edit → Photo Gallery
- Event quick actions · Find your way around an event's manage page, step 2 Where it lives: Sidebar → Events → your event
- Event series · Run recurring events as a series, step 1 Where it lives: Sidebar → Events → Series tab
- Event sessions (multiple dates) · Set up tickets, capacity, and sessions, step 5 Where it lives: Event → Edit Event
- Event status: Draft, Preview, Published, Closed · Create your first event, step 6 Where it lives: Event → Edit Event → status
- Event tags · Find your way around an event's manage page, step 3 Where it lives: Sidebar → Events → your event
- Event tags for notifications · Tell residents about events, even before they register, step 4 Where it lives: Event → Overview → Tags
- Event templates · Build your Library of reusable pieces, step 1 Where it lives: Sidebar → Library → Templates
- Event themes · Build your Library of reusable pieces, step 6 Where it lives: Sidebar → Library → Themes
- Events calendar · Create your first event, step 7 Where it lives: Sidebar → Calendar
- Events you manage (app) · Run your event from your phone, step 1 Where it lives: App → Profile → Events you manage
- Export contacts · Message your registrants and invite neighbors, step 1 Where it lives: Event → Messages tab
F
- Face covering on uploads · Collect and share neighbors' photos, step 2 Where it lives: Sidebar → Library → Photo Galleries
- Facility approver · Take reservations for shared facilities, step 2 Where it lives: Sidebar → Settings → Neighborhood → Facility reservations
- Facility blocks · Take reservations for shared facilities, step 5 Where it lives: Sidebar → Library → Locations → Reservation calendar
- Facility request email template · Take reservations for shared facilities, step 2 Where it lives: Sidebar → Settings → Neighborhood → Facility reservations
- Facility types (reservation defaults) · Take reservations for shared facilities, step 1 Where it lives: Sidebar → Library → Locations
- Featured community links · Share links and feature one for residents, step 4 Where it lives: Sidebar → Library → Resources
- Featured link wording and preview · Share links and feature one for residents, step 5 Where it lives: Sidebar → Library → Resources
- Financial tabs · Find your way around the Financial page, step 1 Where it lives: Sidebar → Financial
- Free trial · Get paid and manage your subscription, step 5 Where it lives: Sidebar → Settings → Subscription
- Full dashboard on the web · The AI assistant on your phone, and what stays on the web, step 3 Where it lives: App → Assistant
- Full refunds for cancelled events and rejected registrations · Set your refund policy, step 6 Where it lives: Sidebar → Financial → Refund Policies
H
- Handout rules · Hand out wristbands, meal tickets, and bands, step 2 Where it lives: Event → Overview → Handouts at check-in
- Handout stations · Hand out wristbands, meal tickets, and bands, step 3 Where it lives: Event → Overview → Handouts at check-in
- Handout totals (given vs. due) · Hand out wristbands, meal tickets, and bands, step 6 Where it lives: Event → Overview → Handouts at check-in
- Handouts in the app · Run your event from your phone, step 5 Where it lives: App → your event → Handouts
- Help and support button · Find your way around the organizer console, step 5 Where it lives: Sidebar → Overview
- Hosted, partner, and external events · Create your first event, step 3 Where it lives: Sidebar → Events → New Event
- Household limit · Set up tickets, capacity, and sessions, step 3 Where it lives: Event → Edit Event
I
- Insurance certificate review · Work with vendors: requirements, insurance, and bids, step 3 Where it lives: Sidebar → Vendors → a vendor → Insurance & documents
- Inventory borrowing link and QR codes · Lend out the neighborhood's gear, step 4 Where it lives: Sidebar → Library → Inventory
- Inventory checkouts · Lend out the neighborhood's gear, step 5 Where it lives: Sidebar → Library → Inventory
- Inventory CSV import · Lend out the neighborhood's gear, step 3 Where it lives: Sidebar → Library → Inventory
- Inventory items and categories · Lend out the neighborhood's gear, step 2 Where it lives: Sidebar → Library → Inventory
- Inventory systems · Lend out the neighborhood's gear, step 1 Where it lives: Sidebar → Library → Inventory
- Invitations · Message your registrants and invite neighbors, step 5 Where it lives: Event → Messages tab
L
M
- Mass-send approval · Tell residents about events, even before they register, step 7 Where it lives: Sidebar → Settings → Neighborhood → Community notifications
- Message categories · Message your registrants and invite neighbors, step 2 Where it lives: Event → Messages tab
- Message delivery report · Message your registrants and invite neighbors, step 8 Where it lives: Event → Messages tab
- Message push heads-up · Message your registrants and invite neighbors, step 3 Where it lives: Event → Messages tab
- Message recipient filters · Message your registrants and invite neighbors, step 4 Where it lives: Event → Messages tab
- Message the team (app) · Run your event from your phone, step 6 Where it lives: App → your event → Message the team
- Message volunteers · Run your volunteers on the day, step 5 Where it lives: Event → Volunteers → Message Volunteers
- Monthly email allowance · Message your registrants and invite neighbors, step 4 Where it lives: Event → Messages tab
N
- Neighborhood boundary · Draw your boundary and verify residents, step 1 Where it lives: Sidebar → Settings → Neighborhood → Boundaries
- Neighborhood logo · Set up your neighborhood's page, step 3 Where it lives: Sidebar → Settings → Neighborhood → Logo
- Neighborhood settings page · Set up your neighborhood's page, step 1 Where it lives: Sidebar → Settings → Neighborhood
- Neighborhood theme · Set up your neighborhood's page, step 4 Where it lives: Sidebar → Settings → Neighborhood → Theme
- Neighborhood time zone · Set up your neighborhood's page, step 2 Where it lives: Sidebar → Settings → Neighborhood → Basics
- NeighborlyEvents vendor packet · Share reports with your board, step 5 Where it lives: Sidebar → Reports → Vendor packet
- New event from a template · Create your first event, step 1 Where it lives: Sidebar → Events → New Event
- New-event announcement · Tell residents about events, even before they register, step 6 Where it lives: Sidebar → Settings → Neighborhood → Community notifications
- No-RSVP events · Set up tickets, capacity, and sessions, step 1 Where it lives: Event → Edit Event
O
- Offline check-in · Check people in at the door, step 5 Where it lives: Check-in page
- Offline ticket QR · What your neighbors use the app for, step 1 Where it lives: App → My Events → your registration
- Organizer capacity override · Work the waitlist and approval holds, step 1 Where it lives: Event → Registrations tab → Add Registration
- Organizer invitations · Build your organizer team, step 2 Where it lives: Sidebar → Settings → Team
- Organizer removal · Build your organizer team, step 3 Where it lives: Sidebar → Settings → Team
- Organizer roles · Build your organizer team, step 1 Where it lives: Sidebar → Settings → Team
- Organizer seats · Build your organizer team, step 2 Where it lives: Sidebar → Settings → Team
- Organizer sidebar · Find your way around the organizer console, step 2 Where it lives: Sidebar → Overview
- Organizer team map · Your volunteers' side of the app, step 6 Where it lives: App → your event → Volunteers → Team map
- Overview dashboard · Find your way around the organizer console, step 1 Where it lives: Sidebar → Overview
- Owner role changes · Build your organizer team, step 4 Where it lives: Sidebar → Settings → Team
P
- Participation waiver on an event · Set up tickets, capacity, and sessions, step 7 Where it lives: Event → Edit Event → Custom Questions
- Partner applications queue · Review businesses that apply to work with you, step 2 Where it lives: Overview → partner applications alert
- Partner list and partner tags · Review businesses that apply to work with you, step 6 Where it lives: Sidebar → Vendors or Sponsors → Your partners
- Partner with your neighborhood (public application) · Review businesses that apply to work with you, step 1 Where it lives: Your neighborhood's public page → Local businesses
- Payment disputes and chargeback evidence · Set your refund policy, step 10 Where it lives: Sidebar → Financial → Refund Policies
- Pending attendees · Work the waitlist and approval holds, step 6 Where it lives: Event → Registrations tab
- Per-event club funding amount · Give your clubs a budget to draw on, step 2 Where it lives: Sidebar → Financial → Budgets → your budget → Club funding
- Petition queue · Work your club queue: petitions, affiliations, and the start-a-club link, step 2 Where it lives: Sidebar → Clubs → Petitions
- Petition review card · Set the rules for your neighborhood's clubs, step 2 Where it lives: Sidebar → Clubs → Policies
- Photo approval and publishing · Collect and share neighbors' photos, step 3 Where it lives: Sidebar → Library → Photo Galleries
- Photo gallery upload link · Collect and share neighbors' photos, step 1 Where it lives: Sidebar → Library → Photo Galleries
- Pinned sidebar links · Find your way around the organizer console, step 2 Where it lives: Sidebar → Overview
- Platform fees · Get paid and manage your subscription, step 3 Where it lives: Pricing page
- Platform revenue vs host-collected money · Find your way around the Financial page, step 2 Where it lives: Sidebar → Financial
- Post-event survey · Collect feedback with post-event surveys, step 3 Where it lives: Event → Edit → Post-Event Survey
- Pre-show countdown · Put a slideshow on the screen before the show, step 5 Where it lives: Event → Overview → Quick actions → Pre-show Reel
- Pre-show reel · Put a slideshow on the screen before the show, step 1 Where it lives: Event → Overview → Quick actions → Pre-show Reel
- Pre-tag by email or phone · Find and manage your registrants, step 7 Where it lives: Sidebar → Registrants → Manage tags & rules
- Predicted turnout · Find your way around an event's manage page, step 4 Where it lives: Sidebar → Events → your event
- Printable check-in list · Check people in at the door, step 3 Where it lives: Event → Overview → Quick actions
- Proof of residency page · Draw your boundary and verify residents, step 5 Where it lives: Sidebar → Settings → Neighborhood → Boundaries → Address verification links
- Public contact info · Set up your neighborhood's page, step 5 Where it lives: Sidebar → Settings → Neighborhood → Public contact info
- Push notification setup · Get the app and sign in, step 5 Where it lives: App → first sign-in → Notifications
R
- Reassign a volunteer · Set up volunteer roles and shifts, step 7 Where it lives: Event → Volunteers → Volunteer Directory
- Record a slideshow as video · Put a slideshow on the screen before the show, step 6 Where it lives: Event → Overview → Quick actions → Pre-show Reel
- Refund deadlines · Set your refund policy, step 3 Where it lives: Sidebar → Financial → Refund Policies
- Refund policy at checkout · Set your refund policy, step 7 Where it lives: Sidebar → Financial → Refund Policies
- Refund policy library · Set your refund policy, step 1 Where it lives: Sidebar → Financial → Refund Policies
- Refund policy on an event · Set your refund policy, step 5 Where it lives: Event → Edit Event → Custom Questions
- Refund policy templates · Set your refund policy, step 2 Where it lives: Sidebar → Financial → Refund Policies
- Refund requests (case by case) · Set your refund policy, step 9 Where it lives: Sidebar → Financial → Refund Requests
- Refunds before an event · Find your way around the Financial page, step 4 Where it lives: Sidebar → Financial → Refunds
- Registering from the app · What your neighbors use the app for, step 3 Where it lives: App → an event → Register
- Registrant directory · Find and manage your registrants, step 1 Where it lives: Sidebar → Registrants
- Registrant notes · Find and manage your registrants, step 3 Where it lives: Sidebar → Registrants
- Registrant tag rules · Find and manage your registrants, step 6 Where it lives: Sidebar → Registrants → Manage tags & rules
- Registrant tags · Find and manage your registrants, step 4 Where it lives: Sidebar → Registrants
- Registration questions · Set up tickets, capacity, and sessions, step 6 Where it lives: Event → Edit Event
- Registration refund · Change, comp, refund, or cancel a registration, step 6 Where it lives: Registration Details → Payment
- Reimbursement portal · Run reimbursements as treasurer, step 1 Where it lives: Sidebar → Settings → Neighborhood → Budgets & reimbursements
- Reimbursement review · Run reimbursements as treasurer, step 3 Where it lives: Sidebar → Financial → Reimbursements
- Reimbursement spreadsheet columns · Run reimbursements as treasurer, step 5 Where it lives: Sidebar → Settings → Neighborhood → Budgets & reimbursements
- Reminder defaults for new events · Send automatic reminders before an event, step 5 Where it lives: Sidebar → Settings → Neighborhood → Community notifications
- Reminder email preview · Send automatic reminders before an event, step 3 Where it lives: Event → Edit → Automatic Reminders
- Reminder timings and channels · Send automatic reminders before an event, step 2 Where it lives: Event → Edit → Automatic Reminders
- Remove a contest entry · Review and moderate entries, step 6 Where it lives: Sidebar → Contests → your contest → Entries
- Remove a contest photo or video · Review and moderate entries, step 4 Where it lives: Sidebar → Contests → your contest → Entries
- Report share links · Share reports with your board, step 3 Where it lives: Sidebar → Reports → Board one-pager
- Reports hub · Share reports with your board, step 1 Where it lives: Sidebar → Reports
- Request payment · Change, comp, refund, or cancel a registration, step 5 Where it lives: Registration Details → Payment
- Require club reports · Ask your clubs for regular reports, step 1 Where it lives: Sidebar → Clubs → Settings → Club reports
- Reservation before an event exists · Take reservations for shared facilities, step 3 Where it lives: Sidebar → Library → Locations → Reservation calendar
- Residency dialog wording · Set categories and entry rules, step 5 Where it lives: Sidebar → Contests → your contest → Edit
- Resident reminders · Tell residents about events, even before they register, step 5 Where it lives: Event → Edit → Community notifications
- Resource order · Share links and feature one for residents, step 2 Where it lives: Sidebar → Library → Resources
- Resource visibility · Share links and feature one for residents, step 1 Where it lives: Sidebar → Library → Resources
- RSVP acknowledgement checkbox · Confirm who's still coming, step 2 Where it lives: Event → Edit → RSVP Confirmation
- RSVP confirmation · Confirm who's still coming, step 1 Where it lives: Event → Edit → RSVP Confirmation
- RSVP confirmation filter · Confirm who's still coming, step 4 Where it lives: Event → Registrations tab
S
- Save an event as a template · Build your Library of reusable pieces, step 2 Where it lives: Event → Save as Template
- Saved locations · Build your Library of reusable pieces, step 4 Where it lives: Sidebar → Library → Locations
- Schedule the next one · Run your event from your phone, step 8 Where it lives: App → Profile → Events you manage → your event
- Scheduled reminders · Send automatic reminders before an event, step 4 Where it lives: Event → Edit → Automatic Reminders
- Search engine visibility · Set up your neighborhood's page, step 2 Where it lives: Sidebar → Settings → Neighborhood → Basics
- Self-serve "Use 1" tickets · Hand out wristbands, meal tickets, and bands, step 7 Where it lives: Event → Overview → Handouts at check-in
- Send a club report back for changes · Ask your clubs for regular reports, step 7 Where it lives: Sidebar → Clubs → Reports
- Send RSVP confirmation now · Confirm who's still coming, step 3 Where it lives: Event → Edit → RSVP Confirmation
- Sends to management · Run reimbursements as treasurer, step 4 Where it lives: Sidebar → Financial → Reimbursements
- Series notifications · Run recurring events as a series, step 5 Where it lives: Sidebar → Events → Series → Edit Series → Notifications
- Series schedule (recurrence) · Run recurring events as a series, step 3 Where it lives: Sidebar → Events → Series → Edit Series → Schedule & automation
- Shift board · Run your volunteers on the day, step 2 Where it lives: Event → Volunteers
- Shift nudge · Run your volunteers on the day, step 4 Where it lives: Event → Volunteers → Shifts
- Short registration link · Find your way around an event's manage page, step 6 Where it lives: Event → Share & Promotion tab
- Sidebar pins · Share links and feature one for residents, step 3 Where it lives: Sidebar → Library → Resources
- Slide lineup order · Put a slideshow on the screen before the show, step 4 Where it lives: Event → Overview → Quick actions → Pre-show Reel
- Sponsor acknowledgment on banners · Work with sponsors: tiers, exclusivity, and requests, step 7 Where it lives: Event → Banner studio
- Sponsor industry exclusivity · Work with sponsors: tiers, exclusivity, and requests, step 3 Where it lives: Event → Sponsors
- Sponsorship program overview · Work with sponsors: tiers, exclusivity, and requests, step 1 Where it lives: Sidebar → Sponsors
- Sponsorship requests · Work with sponsors: tiers, exclusivity, and requests, step 6 Where it lives: Event → Sponsors → Request a sponsor
- Sponsorship tier sets · Work with sponsors: tiers, exclusivity, and requests, step 2 Where it lives: Sidebar → Sponsors → Sponsorship Tiers
- Start-a-club flyers and banners · Work your club queue: petitions, affiliations, and the start-a-club link, step 5 Where it lives: Sidebar → Clubs
- Start-a-club link and QR code · Work your club queue: petitions, affiliations, and the start-a-club link, step 4 Where it lives: Sidebar → Clubs
- Stripe payout dashboard · Find your way around the Financial page, step 3 Where it lives: Sidebar → Financial → Payouts
- Stripe payout setup · Get paid and manage your subscription, step 2 Where it lives: Sidebar → Financial → Payouts
- Subscription cancellation · Get paid and manage your subscription, step 6 Where it lives: Sidebar → Settings → Subscription
- Subscription plan · Get paid and manage your subscription, step 4 Where it lives: Sidebar → Settings → Subscription
- Survey email versions · Collect feedback with post-event surveys, step 5 Where it lives: Event → Edit → Post-Event Survey
- Survey questions · Collect feedback with post-event surveys, step 2 Where it lives: Sidebar → Surveys
- Survey results · Collect feedback with post-event surveys, step 6 Where it lives: Sidebar → Surveys
- Survey send timing · Collect feedback with post-event surveys, step 4 Where it lives: Event → Edit → Post-Event Survey
- Survey templates · Collect feedback with post-event surveys, step 1 Where it lives: Sidebar → Surveys
- Switching neighborhoods · Find your way around the organizer console, step 3 Where it lives: Sidebar → Overview
T
- Teammate password reset · Build your organizer team, step 3 Where it lives: Sidebar → Settings → Team
- Ticket types and prices · Set up tickets, capacity, and sessions, step 4 Where it lives: Event → Edit Event
- Treasurer area · Run reimbursements as treasurer, step 1 Where it lives: Sidebar → Settings → Neighborhood → Budgets & reimbursements
- Turnout chances per registration · Confirm who's still coming, step 5 Where it lives: Event → Overview tab
U
V
- Vendor bid requests · Work with vendors: requirements, insurance, and bids, step 4 Where it lives: Event → Vendor bids
- Vendor list and invitations · Work with vendors: requirements, insurance, and bids, step 1 Where it lives: Sidebar → Vendors
- Vendor requirements · Work with vendors: requirements, insurance, and bids, step 2 Where it lives: Sidebar → Vendors → Vendor requirements
- Vendor role and event access · Work with vendors: requirements, insurance, and bids, step 6 Where it lives: Event → Vendors
- Volunteer check-in ("I'm here") · Run your volunteers on the day, step 3 Where it lives: App → Volunteer
- Volunteer contact export · Run your volunteers on the day, step 6 Where it lives: Event → Volunteers → Volunteer Directory
- Volunteer dashboard · Run your volunteers on the day, step 1 Where it lives: Event → Overview → Volunteers
- Volunteer hub · Your volunteers' side of the app, step 1 Where it lives: App → My Events → Volunteer hub
- Volunteer location sharing · Your volunteers' side of the app, step 5 Where it lives: App → Volunteer hub → Team map
- Volunteer roles · Set up volunteer roles and shifts, step 2 Where it lives: Event → Volunteers → Manage Roles
- Volunteer shift check-in · Your volunteers' side of the app, step 2 Where it lives: App → My Events → Volunteer hub
- Volunteer shift times · Set up volunteer roles and shifts, step 3 Where it lives: Event → Volunteers → Manage Roles → Edit
- Volunteer staffing overview · Set up volunteer roles and shifts, step 1 Where it lives: Sidebar → Volunteers
- Volunteer stations · Your volunteers' side of the app, step 3 Where it lives: App → My Events → Volunteer hub
- Volunteer supervisor · Set up volunteer roles and shifts, step 4 Where it lives: Event → Volunteers → Manage Roles → Edit
- Volunteer tickets · Set up volunteer roles and shifts, step 5 Where it lives: Event → Edit → Tickets / Pricing
- Volunteer to-dos · Your volunteers' side of the app, step 4 Where it lives: App → My Events → Volunteer hub
- Voting in a contest from the app · What your neighbors use the app for, step 5 Where it lives: App → Home → Contests
W
- Waitlist Management tab · Work the waitlist and approval holds, step 3 Where it lives: Event → Waitlist Management tab
- Waitlist release · Work the waitlist and approval holds, step 4 Where it lives: Event → Waitlist Management tab
- Waivers library · Build your Library of reusable pieces, step 5 Where it lives: Sidebar → Library → Waivers
- Walk-in limit · Check people in at the door, step 7 Where it lives: Event → Edit → Event Details → At the event
- Walk-in passes · Check people in at the door, step 6 Where it lives: Check-in page → Show Registration QR
- Web-only organizer work · The AI assistant on your phone, and what stays on the web, step 4 Where it lives: Web → Sidebar
- Welcome message for new club organizers · Set the rules for your neighborhood's clubs, step 6 Where it lives: Sidebar → Clubs → Settings → Welcome message for new club organizers
- When a club policy is shown · Set the rules for your neighborhood's clubs, step 4 Where it lives: Sidebar → Clubs → Policies
- Winner announcement preview · Announce the winners, step 6 Where it lives: Sidebar → Contests → your contest → Manage Results
- Winner notification emails · Announce the winners, step 3 Where it lives: Sidebar → Contests → your contest → Manage Results
- Wrap-up after the event · Run your event from your phone, step 7 Where it lives: App → Profile → Events you manage → your event
No guide matches that. Try a different word, or contact support and a real person will reply.
Getting started
Find your way around the organizer console
What the Overview page tells you, how the sidebar is organized, and where help, your account, and your other neighborhoods live.
Set up your neighborhood's page
The basics, logo, theme, and contact details that shape your public neighborhood page, and where each one shows up.
Draw your boundary and verify residents
Why the map outline of your neighborhood matters, how to draw it, and how to let residents prove their address with a shareable link.
Build your organizer team
Invite fellow volunteers to help run the neighborhood, what owners can do that organizers can't, how owners change who else is an owner or take someone off the team, and how a treasurer gets access without joining the team.
Get paid and manage your subscription
Connect the Stripe account that receives ticket money, understand the published fees, and manage your plan with NeighborlyEvents.
Running events
Create your first event
Start from a template or a blank form, pick who hosts it, set the date and place, and decide when the public gets to see it.
Set up tickets, capacity, and sessions
Decide whether people sign up at all, how many can come, what tickets they pick, which dates they attend, and what they answer or agree to on the way in.
Find your way around an event's manage page
Every event gets a hub: status and actions up top, tabs for the work, and everything you need to share it once it's live.
Run recurring events as a series
Group events that repeat, give the series a rhythm, and let it remind you to schedule the next one or draft it for you.
Build your Library of reusable pieces
Templates, activities, locations, waivers, and themes: set them up once and every new event starts further along.
Registrations & attendees
Find and manage your registrants
One searchable list of everyone who has signed up for your community's events, with each person's history, your private notes, and tags that can change how registration treats them.
Work the waitlist and approval holds
What happens when an event fills, how people come off the waitlist (by themselves or when you say so), and the registrations that wait for your decision.
Change, comp, refund, or cancel a registration
Add someone by hand, change their tickets, record a comp or money you collected yourself, ask them to pay, refund a card payment, or cancel a registration.
Confirm who's still coming
Ask registrants to confirm before the event and let silence free up seats, then use predicted turnout and the cap calculator to set a capacity that fills the room.
Communication
Message your registrants and invite neighbors
Send an update to the people registered for an event, invite the neighbors who haven't signed up yet, and check exactly who each message reached.
Send automatic reminders before an event
Choose which reminders go out before your event, whether each one is an email, an app push, or both, and what they say.
Tell residents about events, even before they register
Announce new events and remind the whole neighborhood, not just registrants, and control which events, which channels, and when.
Collect feedback with post-event surveys
Build survey templates, attach one to an event, choose who gets it and when, and read the results for one event or all of them.
Event day
Check people in at the door
Hand the door a check-in link that needs no account and keeps working offline, print a paper backup, and register walk-ins on the spot with a single-use pass.
Hand out wristbands, meal tickets, and bands
Tell the check-in table what each party gets, run a food-table station off the same QR, and watch what's been given against what's due.
Put a slideshow on the screen before the show
Every event has a pre-show reel that builds itself from what's happening in your community. Add your own slides, set it to loop or count down, and play it full screen or record it as a video.
Contests
Start a contest
Begin from a ready-made template or last year's contest, set the entry and voting windows, and move it from planning to closed.
Set categories and entry rules
Decide what people compete in, what an entry needs, who counts as a resident, and whether entries can include video.
Review and moderate entries
Clear the residency approval queue, take down a photo or video, fix up an entry, or remove one entirely.
Run the voting
Choose what voters give you, keep it to residents, share the voting link early, and see how one-vote-per-person is enforced.
Get the word out
Share the entry, voting, and results links, print QR codes and flyers, and email the people who entered.
Announce the winners
Close the contest, check or override the winners, test and send the winner emails and the results announcement, and choose which contest emails reach you.
Volunteers
Set up volunteer roles and shifts
Turn "can someone help?" into named jobs with shifts and a headcount, let neighbors sign up with a free volunteer ticket, and move people between shifts yourself.
Run your volunteers on the day
See who is on each shift and who has arrived, nudge the ones who haven't, and reach the whole team or one crew in a couple of taps.
Community programs
Collect and share neighbors' photos
Give neighbors one link to upload their event photos, decide what goes public, and keep an eye on your clubs' galleries without running them.
Take reservations for shared facilities
Decide which places need booking, name the person who approves, and keep one calendar of who has the clubhouse, the courts, and the pool.
Lend out the neighborhood's gear
Keep track of the tables, canopies, and coffee urns your neighborhood owns: what you have, where it's stored, and who has it right now.
Share links and feature one for residents
Keep your neighborhood's links in one place: the Facebook group for residents, the shared drive for your team, and the one sign-up you want every neighbor to see.
Your club program
Work your club queue: petitions, affiliations, and the start-a-club link
Where new club proposals and clubs asking to join or leave wait for you, and the link, QR code, and flyers that invite neighbors to start one.
Set the rules for your neighborhood's clubs
Decide who approves new clubs, what their organizers agree to, what they're handed on day one, and how you end an affiliation that isn't working.
Ask your clubs for regular reports
Require a short report from each affiliated club every quarter, half, or year, with its events and membership filled in for it, and read what comes back.
Give your clubs a budget to draw on
Set aside money for club events (so much an event, so many a month, first come first served) and let clubs claim it themselves without asking you each time.
Vendors & sponsors
Work with vendors: requirements, insurance, and bids
Keep a list of the businesses that work your events, tell them what you require, collect their insurance certificates, ask for bids, and put them on an event.
Work with sponsors: tiers, exclusivity, and requests
Set up a sponsorship ladder, decide whether businesses can sign themselves up, add sponsors to events, ask businesses to sponsor, and show them on your banners.
Review businesses that apply to work with you
Local businesses can apply to work your events, sponsor them, or both. One queue holds their applications, and approving one puts them on your partner list.
Money & reports
Find your way around the Financial page
Where ticket money shows up, how payouts reach your bank, how refunds work, and what to do when your revenue has to be mailed to the association as a check.
Set your refund policy
Write down when people get their money back if they cancel, choose which policy each paid event follows, and see how cancellations, refund requests, and disputes then play out.
Track your community's budget
A period budget, sliced across events, that fills itself in as reimbursements are approved, so the board can always answer what's left without a side spreadsheet.
Run reimbursements as treasurer
Set up the no-login reimbursement form, review each request with its receipts in view, and send packets to whoever writes the checks.
Share reports with your board
The Reports page gathers what you hand to people outside the day-to-day: a one-page summary for the board, a deck explaining your club program, our vendor packet, and a full export of your community's data.
The mobile app
Get the app and sign in
Where your neighbors download the NeighborlyEvents app, how signing in works without a password, and the three quick screens everyone sees the first time.
What your neighbors use the app for
A tour of the app from a resident's side, so you can answer their questions: tickets that work offline, changing a registration, clubs, contests, and notification choices.
Run your event from your phone
The organizer tools in the app: live numbers, the check-in link, registration and seats, the roster, handouts, your team, and the wrap-up list after the event.
Your volunteers' side of the app
What your volunteers see on the day, so you know what to tell them: their shifts with a check-in button, their station, team messages, their to-dos, and the opt-in team map.
The AI assistant on your phone, and what stays on the web
Ask the assistant about your events from the app and approve its proposed changes, and know which jobs still need a computer.
Stuck on something specific?
Send us a message and a real person will reply to your email.