Vendor packet
Everything a board, treasurer or management company needs to approve NeighborlyEvents as a vendor, on one link. Each document carries its version and change history and prints cleanly.
Send this page, or hand over the whole packet as one file.
Download the packet (PDF)Documents
-
Legal
Terms of ServiceThe agreement between NeighborlyEvents and the communities, clubs and members who use it — accounts, data ownership, fees, refunds, grandfathering, termination.
v1 · Sep 9, 2026
-
Fees & payments
How the money worksThe complete fee schedule and the mechanics behind it — where the fee comes from, how organizers are paid, refunds, chargebacks, fee changes, and tax reporting — written to match exactly what the platform does.
v1 · Sep 9, 2026
-
For boards
Continuity memoWhere the service runs, how it is backed up, how your community's data comes out, and what happens if NeighborlyEvents winds down — one printable page.
v1 · Sep 9, 2026
-
Legal
Data processing addendumThe standard processor addendum NeighborlyEvents signs with a community that asks for one — roles, what is processed, sub-processors, security, breach notification, return and deletion, audits, and California service-provider terms.
v1 · Sep 9, 2026
-
Security & privacy
Security overviewAuthentication, what we collect and never collect, encryption, hosting and subprocessors, application security practices, compliance posture, and a completed vendor questionnaire.
v1 · Sep 9, 2026
Documents on file
Company paperwork your accounts-payable process asks for. Anything not linked below is available on request from [email protected].
-
Available on request
IRS Form W-9
-
Available on request
Certificate of insurance (sample)
-
Available on request
Insurance summary — carrier, coverage lines, limits
-
Available on request
Data processing addendum (template)
-
Available on request
Completed vendor security questionnaire (PDF)
Questions a document doesn't answer: [email protected].