Your volunteers' side of the app
What your volunteers see on the day, so you know what to tell them: their shifts with a check-in button, their station, team messages, their to-dos, and the opt-in team map.
Where it lives Where it lives: App → My Events → Volunteer hub
Volunteers open their hub from the event card
Anyone with a volunteer shift sees a Volunteer badge and a Volunteer hub button on that event under Home and My Events, and a "You're volunteering" card on their registration. The hub is their whole day in one place. Shift reminders and team messages you send also open it when tapped.
Volunteers sign in to the app the same way as everyone else. There's nothing to invite them to.
They check themselves in for a shift
My shifts lists each shift with its role, time, and description, plus the supervisor with Call and Email buttons. When they arrive they tap I'm here, which opens two hours before the shift starts; the card then shows when they checked in, with Check out at the end and Undo for a mis-tap. You see the same check-ins as volunteers on site on your event page.
Their station, if they run one
A volunteer whose role runs a handout station (say, the food table) gets a Your station card: what they hand out, and Open station, which opens the station page where they scan tickets. The link works without signing in, so treat it like a key and keep it to the team. Scanning happens on that page, not in the app.
Links, team messages, and to-dos
Resources lists the links you've shared with volunteers (those set to Volunteers under Resources, plus your Public links); a tap opens one. Team messages shows your latest broadcast, with See all messages for the rest. My to-dos lists the tasks you assigned them; they tick one off when it's done and you see it complete in your Event to-dos. Below that, Team map opens the shared map.
Location sharing is their choice
On the team map, "Share my live location with the team" is off until the volunteer turns it on. While it's on, their position is visible only to that event's volunteer team and organizers, it updates only while the app is open, and it ends when they turn it off or the event ends. Positions are latest-only and are deleted when sharing stops; nothing is kept on the phone. Teammates who share show as pins, with Directions to walk to them.
If nobody appears on the map, nobody has opted in. Ask your crew to flip the switch when they arrive.
What you see as the organizer
From your event page, Volunteers marks who is sharing, and the team map shows everyone sharing right now, so you can find the setup crew or send someone to a corner that needs hands. You can't turn sharing on for anyone; each volunteer decides on their own phone.
Related guides
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