Set up volunteer roles and shifts

Volunteers in the sidebar is the neighborhood-wide view: how many events are collecting volunteers, how many roles, how many spots are filled, and the overall fill. Under Events, each event with roles shows its roles, spots, and fill, with an eye button that opens the event's volunteer dashboard and an envelope that writes to its volunteers. Add Volunteer Roles to Events lists upcoming events that don't have any yet.

From an event's volunteer dashboard, Manage Roles opens its Volunteer Roles page, and Add Volunteer Role starts a new one (the edit form's Volunteer Opportunities section does the same in place). Give it a Name people recognize, like Setup Crew or Grill Master, and a Description of what the job involves and what to bring; that's what a neighbor reads when deciding whether to sign up.

Number of Shifts divides the role across the event, and Volunteers per Shift is how many people each shift needs, so a role's total spots is the two multiplied. Shift times are worked out from the event's start and end when you save; open the role's Edit page afterwards to set each shift's Start Time and End Time yourself, in the event's time zone. Tick Require Phone Number for jobs where you'll need to reach people on the day.

Supervisor on the role's form picks one of your organizers to run that crew. Volunteers see who their supervisor is and how to reach them; leave it on No supervisor (managed by event organizers) and they're pointed at the community's contact instead.

Every role comes with its own free ticket on the event, named after it (Setup Crew (Volunteer)), with its capacity set by the role's shifts. A neighbor who registers with it is put on the least-full shift automatically; there's no shift picking, you move people if you need to. In the edit form's Tickets / Pricing section, Volunteer tickets make entire registration free lets a volunteer bring the family at no charge, and Volunteer perk description says what volunteers get.

If you started with an ordinary ticket called Helper, you don't need to rebuild it. Under each regular ticket in Tickets / Pricing, Make this a volunteer ticket links it to one of the event's roles, or New role from this ticket creates a role that takes the ticket over. Either way the ticket becomes free, its capacity follows the role's shifts, and everyone already holding it is enrolled as a volunteer.

To sign someone up for them, use Add Registration on the event's Registrations tab and pick the role's volunteer ticket. You can add them even when the role is full, because an organizer's word overrides the limit; the form says when it's past capacity. On the volunteer dashboard, the Volunteer Directory lists every volunteer with each of their assignments, and each assignment has Reassign, to move them to another role or shift, and Unassign.