Set up tickets, capacity, and sessions
Decide whether people sign up at all, how many can come, what tickets they pick, which dates they attend, and what they answer or agree to on the way in.
Where it lives Where it lives: Event → Edit Event
First decide whether anyone signs up
Registration in Event Details has two choices. Takes registrations gives you tickets, capacity, a waitlist, and check-in, and attendees RSVP on the event page. No RSVP, just show up is for the open-to-all things (a garage sale, a parade route): there's nothing to register for, so the ticket, question, and reminder sections disappear, and you reach residents through tags and community notifications instead.
You can switch either way later, but a No RSVP event has no list of who's coming, so pick it only when you truly don't need a headcount.
Set capacity and what happens when it fills
Under Capacity, Event capacity is the most attendees that can sign up, counted in tickets, not registrations: a family of four takes four. Max tickets per registration stops one person reserving half the event. Tick Unlimited capacity to drop the cap. Once the cap is reached, new sign-ups join the waitlist automatically; Auto-promote from waitlist fills a freed spot with the next person in line, and Auto-close registration can switch the event to Closed when capacity (or a custom total that includes the waitlist) is reached.
Not sure what number to pick? The cap calculator link just below the fields suggests one from how your past events actually turned out. These limits apply to attendees; you and your team can still add someone to a full event.
One registration per household
For giveaways and anything with a fixed allowance per home, tick One registration per household. A second sign-up from a street address that already has an active registration or waitlist spot is turned away, and the ticket limit above is shown to attendees as a per-household limit. It needs attendee addresses, so turn on Home address under Contact Details Collection as well.
The household check only applies to attendees signing themselves up. Registrations you add from the console are never blocked by it.
Add ticket types and prices
Tickets / Pricing lists every ticket type with its Name, Description, Capacity, Limit per registration, and Price (USD). Leave the price at 0 for a free ticket. Add New Ticket Type at the bottom adds another (Adult, Child, VIP), and choosing Volunteer ticket there links it to a volunteer role so whoever picks it is signed up as a volunteer. A ticket nobody has used can be deleted; one with registrations can only be deactivated, which hides it from new sign-ups and keeps the existing ones.
Paid tickets need your neighborhood's payouts connected first (Sidebar → Financial → Payouts). Until then a priced ticket blocks saving, and the section says so in an amber notice. Paid tickets also depend on your neighborhood's plan; if you need them and they aren't available yet, email [email protected].
Run it over several dates with sessions
Event Sessions sets the Event Format. Single Date uses the main date and times. Multiple Dates (All Required) is for a class or workshop series where everyone attends every session. Multiple Dates (Pick Sessions) lets attendees choose which dates they come to, each with its own count. Session times are read in the host's time zone, just like the main date.
Pick Sessions suits a recurring drop-in like weekly yoga under one sign-up. If each date needs its own page, link, and reminders, use a series of separate events instead.
Ask questions at sign-up
Custom Questions adds fields to the registration form: short or long text, a dropdown, radio buttons, checkboxes, or a single Consent / Acknowledgement box (photo permission, say). Each question can be required, can show only for certain ticket types or volunteer roles, and has an Answer visibility: Organizers only, Attendees can see answers, or Public. Choice answers can carry a sign-up limit, so "Main dish | 4" closes that option after four people claim it, which is exactly what a potluck needs.
Every required question is one more reason to abandon the form. Ask only what you'll actually use on the day.
Attach a waiver
Participation waiver lets you pick one of your saved waivers (written once under Library → Waivers). With one attached, registrants must read it and tick the box before they can register, and each acceptance is kept with the exact wording they saw. It sits at the top of the Custom Questions section, on both the new-event form and the edit page. Choose No waiver to take it off. Right below it, Refund policy chooses the refund terms for a paid event; the refund policy guide covers it.
Only waivers switched to Live appear in the list. Write and manage them in the Library, then come back here to attach one.
Related guides
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