Run your volunteers on the day
See who is on each shift and who has arrived, nudge the ones who haven't, and reach the whole team or one crew in a couple of taps.
Where it lives Where it lives: Event → Overview → Volunteers
Open the volunteer dashboard
The Volunteers line on the event's Overview tab opens the event's volunteer dashboard. Before the day it reads spots filled and spots open; once the first shift is about two hours out it turns into Volunteers today with how many have checked in and which shift is next. The dashboard has the totals, the shift board, Role Performance by role, the Volunteer Directory, and Needs Follow-up for volunteers with no phone number on file.
Watch the shift board
Shifts lists every shift in start order with who is on it, how many are filled, and the supervisor. Shifts get a Starting soon, Happening now, or Ended label, and on the day the board moves to the top of the page. Each volunteer has call, text, and email buttons beside their name, sized for a phone in your hand.
Someone who hasn't checked in shows as Not checked in, never as a no-show: check-in is their own tap in the app, and plenty of good volunteers forget it.
Volunteers check themselves in
Volunteers with the phone app see their shifts, their supervisor's contact, and an I'm here button that opens two hours before their shift; they tap it on arrival, and check out when they leave. The board updates with the time they arrived. If one of your volunteers runs a handout station, the app gives them that station's link too. The links you set to Volunteers under Resources show in their hub and on their registration page on the web.
The app is optional for volunteers. Without it they simply never show as checked in, and the board still tells you who's on.
Nudge the ones who haven't arrived
From about fifteen minutes before a shift starts until it ends, the shift board shows Nudge (number) not checked in beside any shift with someone still missing. It sends "Are you on your way?" to just those volunteers as an app notification, so the ones already there aren't bothered. It's for late arrivals, not reminders, which is why it isn't offered earlier.
Volunteers without the app won't get the nudge. The call and text buttons on the board are the way to reach them.
Message the whole team or one crew
Message Volunteers at the top of the dashboard opens the event's message composer with the volunteers already picked as recipients, so a parking change or a rain plan reaches everyone helping. Narrow it to one role there when only the grill crew needs to know. From the phone app you can also send a short broadcast to all volunteers or chosen roles, delivered as an app notification and, if you choose, by email.
Messages to volunteers go through the same composer as messages to attendees, so they're listed with the event's other messages afterwards.
Get everyone's contacts in one go
The Volunteer Directory on the dashboard has Copy Emails, Copy Phones, Download CSV, Email (BCC), and Email (CC), the last two opening your own email program with everyone already addressed. Pick a role from All Roles first and they work on just that crew. Handy for the group text you'd rather start from your phone.
BCC keeps neighbors' addresses private from each other. Use CC only when the crew needs to reply to all.
Tasks and the team map, in the app
The phone app adds a few things for the day itself. You can give a task, like refill the ice, to a volunteer or another organizer, who gets a notification and ticks it off. Volunteers can choose to share their location on a team map so you can find the person with the extra folding tables; it shows only their latest position and is deleted when the event ends. The mobile app guides cover these in detail.
Related guides
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