Message your registrants and invite neighbors

Event messages are for the people already registered for one event, and they are yours to send: the platform never writes them for you. Open the event, choose the Messages tab, and use Send New Message. The same tab lists the last few messages with a View button on each, links to View All Messages, and has an Export Contacts panel that filters registrations and lets you Copy Emails, Copy Phones, or Download CSV when you'd rather write from your own mail program. Sending from the Messages tab depends on your neighborhood's plan; if you need it and Send New Message isn't available to you yet, email [email protected].

Message Category comes first because it decides who can receive the message and what it looks like. Reminder, Logistics, Update, and Cancellation go to the registrations you filter for. Waitlist goes only to people on the waitlist. Confirmation sends the dedicated Confirm RSVP email with Confirm and Cancel buttons. Invitation is different from all of them: it goes to people who have not registered yet, so the registration filters are replaced by an Invitation Audience count.

Give it a Subject Line (up to 120 characters) and a Message Body; "Hi [First Name]," is added for you. Under App notification, Also send a push heads-up sends the subject and the start of the message to registrants who use the NeighborlyEvents app, and tapping it opens their registration. It starts ticked for logistics, updates, and cancellations, and isn't offered for invitations or confirmation requests. Email Options lets replies come to your own address, include the event details with the QR code and Manage Registration button, and ask recipients to confirm their RSVP.

Recipient Filters narrow the registrations a message goes to: Registration Status, RSVP Confirmation Status, Check-in Status, Ticket Quantity, Updated Within, and, when the event has them, payment, approval, sessions, ticket types, volunteer roles, registrant tags (including Exclude Tagged Registrants), and distance from the event. Ticking several boxes in one group means any of them; choices in different groups must all match. The number beside each box is a count of registrations, and one registration can cover several people. Preview & Send Message shows the email and its recipients before anything goes out; Confirm & Send sends it. Every recipient counts toward your neighborhood's monthly email allowance, which your plan sets and Settings → Subscription shows as Blast emails this month. A send that would go over the allowance doesn't go out at all (nothing is sent to part of the list), so if you need a bigger allowance, email [email protected].

The Invitations section on the Messages tab reaches people who haven't registered: for a neighborhood event, your verified residents and past event registrants; for a club event, the club's active members. It shows how many people would receive it and a preview of the standard invitation. Send Invitations sends that standard email to the whole audience, and Compose Invitation opens the composer with Invitation picked when you want your own wording. Nobody is invited twice, and people who register drop out of the audience on their own.

Every invitation carries a one-click link to stop invitation emails from your neighborhood (or the club), and members can switch them back on from their profile. Anyone who has opted out is left out of the audience count and the send automatically, and so is anyone a registrant tag rule excludes from communications. Messages to registrants are about an event they signed up for, so they reach every registration your filters match.

Platform administrators can require approval before a community's bulk email goes out. When yours does, the Messages page says Admin approval required, the composer and the Invitations section say the send will be reviewed, and a submitted message shows Pending Admin Approval until an administrator approves it. Nothing is lost while it waits: it goes out to the intended recipients as soon as it's approved, and a rejected message shows Message Rejected and is never sent.

Open any message from the list to see its Message Details: the category, who created it, the filters it used, and a Recipients table of everyone it went to, with when each email was sent once delivery is tracked for the message. If new registrations now match the message's filters, a Send to new recipients button sends the same message to just them; everyone who already received it is skipped. Use as Template starts a new message from this one.