Run the event: headcount, check-in, and after

Once an event is published, its own page is where you run it — the headcount, the messages, the door, the helpers, and everything that happens afterwards.

11 steps • Running a club • Last updated: August 20, 2026 at 11:27 PM UTC
1

The event's page is your control room

Open any event from Events and you land on its hub. Everything about that one event lives here in tabs: who's registered, sharing and check-in, messages, and the survey. The status control sits at the top, so this is also where you publish, close, or put an event back into draft.

The event's page is your control room
2

A headcount you can actually trust

The at-a-glance panel is the number to look at. On an assumed-attendance event it reads confirmed, awaiting, and declined, because members were counted in and asked to reply. On a sign-up event it's registrations. Either way it updates as people respond, so you're not guessing the night before.

A headcount you can actually trust

Awaiting isn't the same as coming. If that number is still large close to the day, the messages tab is how you nudge.

3

Message the people who are coming

The messages tab is a composer with a filter, so you can write to everyone, or only the people who haven't confirmed, or only a ticket type. Rain plan, parking change, bring-a-dish reminder — these all go here rather than into a group chat half your members aren't in. Every message you've sent stays listed with its delivery count.

Message the people who are coming

Replies come back to your notification address, so make sure that's set before the day. Messages only go one way — if you left the event discussion enabled, that's where the people coming talk to each other, and you can post and moderate there too.

4

Check people in at the door

On the Manage Registrations tab, under the registration link, sits the check-in link. Hand it to whoever's working the door: it opens a tokenized check-in screen that needs no account, and it keeps working offline and syncs when the signal comes back. Beside it are Print Check-in List for a paper backup and Regenerate Check-in Link to revoke the old one once the event is over. On an event with sessions, the picker next to Print Check-in List narrows the printout to one session, so the door gets tonight's roster instead of everyone across every date. If the event hands things out — wristbands, meal tickets — the same page tells the door what each party gets the moment they're checked in; setting that up is its own guide, Hand out wristbands, meal tickets, and bands.

Check people in at the door

Registration links, the QR code, and flyers live one tab over, under Share & Promotion — that's for getting people there, this is for the door.

5

Ask for hands, if you need them

Volunteer roles turn "can someone help set up?" into named jobs with shifts and a count, and members claim them from the event page. It's the same volunteer system neighborhoods use, so shifts, sign-ups, and day-of check-in all work on a club event.

Ask for hands, if you need them
6

Afterwards: send the survey

The survey tab configures a short post-event survey, test-sends it to you, sends it to attendees, and shows the results with a rating breakdown. It's the cheapest way to find out whether the time slot worked before you schedule the next one.

Afterwards: send the survey

Send it while the event is fresh — a survey that arrives a week later gets a fraction of the replies.

7

Where the photos go

Photos from a neighborhood club's events upload into the neighborhood's shared gallery, which is why the club's own Photos page has no controls and says so. Independent clubs create their own gallery there instead. Either way the upload link lives on the event after it's happened.

Where the photos go
8

Open one registration, or add one yourself

Every row in the registrations table opens: who they are, what they're bringing, the state history of their sign-up, and every email it has sent them. From there you can edit tickets or sessions, change the status, cancel with a reason, or refund a paid ticket. Add Registration is for the person who paid you at the door or asked you in the hallway — you enter them and they get the same confirmation everyone else did. Export CSV downloads exactly what the filters above the table are showing, never more.

Open one registration, or add one yourself

Cancelling a registration frees the seat and offers it to anyone waiting, so you don't have to work the waitlist by hand.

9

Addresses you asked to verify

If the event requires address verification, a registration whose address falls outside the boundary is held for you rather than quietly confirmed, and a banner on the event page counts them. The person gets a short note saying their spot is saved pending review — not a confirmation, and no ticket or check-in code, because none of that is true yet. Approvals opens the queue: each one shows the address, a map against the boundary, and Approve or Reject. Approving sends them the real confirmation; rejecting cancels the registration, offers the seat on, and tells them either way. History keeps every decision.

Addresses you asked to verify

Some of these settle themselves: the pending note links the person to their own address, and correcting a typo re-checks the boundary on the spot. Write a line in the rejection box when you do have to decline — they're told regardless, but a sentence from you beats a form letter. An affiliated club verifies against its neighborhood's boundary, so the boundary itself is the neighborhood's to adjust, not yours.

10

Vendors, sponsors, and quotes

The tiles above the registrations table are for everyone else involved in the event. Vendors is the caterer or the mechanic you've hired, with what they're allowed to see. Sponsors is who's backing it and for how much, sold against your neighborhood's sponsorship tiers. Vendor bids sends the same ask to several vendors and lines up what comes back so you can accept one.

Vendors, sponsors, and quotes
11

Save the format you'll run again

Save as Template at the top of the event turns this event into a starting point — its tickets, capacity, look, volunteer roles, activities, and survey. It belongs to your club and shows up in your own From template picker, never in the neighborhood's. That's the difference between running your monthly format and rebuilding it monthly.

Save the format you'll run again

Duplicate, right beside it, is the one-off version: a copy of this event to edit now.

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