Find and manage your registrants

Registrants in the sidebar lists every person who has registered for your neighborhood's events, including the events your affiliated clubs host. Nobody from another community ever shows up here. Search finds people by name, email, or phone, and the filters narrow the list: Event, Role (volunteers or organizers), Activity (attended, has no-shows, cancelled, on a waitlist, has notes), Tag, and Min. registrations. Sort by name, most registrations, or most no-shows, then press Apply filters.

Click a name to open their page. The cards across the top add up their record with your community: events registered, show rate, no-shows, cancellations, total paid (after refunds), and how often they've been waitlisted. If they've signed up for volunteer shifts, a Volunteering card shows whether they turned up. Below that, Registration History lists each event with its outcome, and Email History lists every email we've sent them.

The Notes card on a person's page is for your organizer team only and is never shown to the person. Type a note and press Add note. Every note shows who wrote it and when, and Edit lets you fix or delete it. Notes the door team adds while checking someone in land here too, marked Added at check-in, with the event they came from. A note on someone is what turns on the Has notes filter on the list.

Tags are private labels your organizers share, such as VIP, Setup crew, or Frequent no-show. On a person's page, the Tags card lets you pick an existing tag or type a new one, and + tag under any name on the list does the same without leaving it. To tag lots of people at once, filter the list first, then use Tag all next to the count: it applies the tag to every match on every page, not just the one you're looking at, after you confirm. On its own a tag only labels people. Rules (below) are what make it do something.

Manage tags & rules at the top of the list opens your tags, with how many people carry each one and what it does. New tag creates one, and a tag's Settings has two choices. Lapses after (days) makes each tagging expire, which suits things like "this season's volunteers". Auto-apply from no-show history tags people every night once they reach a number of no-shows within a number of days, and takes the tag off again when they no longer qualify. Automation never removes a tag someone put on by hand.

On a tag's page, Add a rule picks an Effect: block registration, send registrations straight to the waitlist, hold free registrations for your review, guarantee admission past capacity, promote first when waitlist spots open, early access while an event is in preview, a different ticket limit, skipping address checks, free admission or a discount, or keeping them off invitations and blasts. Applies to sets the reach: all events, events with a tag, a series, or one event. One-shot makes a rule act once per person. Show the perk to the member announces a perk at checkout in your own words; restrictions are never shown. Pause, Resume, and Remove sit on each rule, and Rule applications lists every time one changed an outcome.

Pre-tag someone who isn't here yet, on the tag's page, holds the tag against an email address or phone number. Choose Email or Phone, enter it, and press Hold tag. The moment someone signs up with that email or phone, the tag lands on them, along with its rules. Use it for the people you already know about: the band you've booked, a sponsor's family, or the neighbor who asked to be kept off your mailing lists.

Not sure what a tag will do for someone? What their tags do at an event, on their page, lets you pick one of your events and see each rule that applies there, the ones that don't and why, and the end result: whether they'd be blocked, waitlisted, held for review, guaranteed a spot, or treated like everyone else.