Build your organizer team
Invite fellow volunteers to help run the neighborhood, what owners can do that organizers can't, how owners change who else is an owner or take someone off the team, and how a treasurer gets access without joining the team.
Where it lives Where it lives: Sidebar → Settings → Team
Who's on the team
Settings → Team opens on Users & Roles, a list of everyone who can run this neighborhood, each with their role and when they joined. There are two roles. An organizer can use the whole console: events, registrants, volunteers, clubs, money, and settings. An owner can do all of that and also manages the neighborhood's plan under Settings → Subscription, can download the full community data export from Reports, can remove people from the team, and can change who else is an owner. Neither role limits what the other sees anywhere else.
Owners are set up when the neighborhood is created. Everyone you invite from this page joins as an organizer, and an owner can make them an owner later.
Invite a fellow organizer
Switch to the Invitations tab, enter their email under Invite a new organizer, and press Send Invite. They get an email with a link; opening it asks for their name, phone, and a password, and they land on the console ready to go. Until they accept, the invitation waits under Pending invitations, where Resend sends a fresh link (the old one stops working) and Cancel withdraws it. Your plan sets how many organizer seats you have, shown on the Subscription page, and pending invitations count toward that number. If your team needs more seats than your plan allows, email [email protected].
Invite people by the email they actually check. That address becomes their sign-in.
Help a teammate who's locked out, or take someone off the team
Every row on Users & Roles has a Send password reset button. It emails that person a link to choose a new password, which beats sharing one over text. It only works for people on this neighborhood's team. Owners also see a Remove button on everyone else's row. After you confirm, that person loses access to this neighborhood's console right away and gets an email saying so. Their account stays, events they created stay with the neighborhood, and any open tasks assigned to them become unassigned unless they also volunteer at that event. Their seat frees up for someone new.
Only owners can remove people. Nobody can remove themselves, and the last owner can't be removed. Organizers who see no Remove button should ask an owner.
Make someone an owner, or step down
Owners see Make owner on each organizer's row and Make organizer on every other owner's row. After you confirm, the change takes effect right away and that person gets an email saying who made it. On your own row, Step down to organizer appears once someone else is an owner, so you can hand the role over and keep helping with events. A neighborhood always keeps at least one owner: the only owner can't step down or be made an organizer until someone else is an owner. The NeighborlyEvents team can make the same changes if every owner is unreachable.
Only owners can change roles. Organizers who need one changed should ask an owner, or email [email protected] if no owner can help.
Name a treasurer without adding them to the team
The treasurer isn't an organizer role. Set them under Settings → Neighborhood → Budgets & reimbursements: whoever signs in with the address in the Email field under Treasurer gets a Treasurer area of their own, covering reimbursement requests and their history, the decisions on each, sends to management, and a read-only view of the budget. They don't see the rest of the console. Change the address and the access moves with it; people on the CC line get the emails only.
If your treasurer is also an organizer, put the same email here and they get both.
One sign-in shows every hat someone wears
Roles add up rather than replace each other. An organizer who also manages a club, runs a vendor or sponsor profile, or is the treasurer sees all of it after signing in once: each role gets its own group in the sidebar and its own entry in the account menu. Nobody needs a second account for a second job, and inviting a club organizer to your team doesn't change anything about their club.
Related guides
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