Draw your boundary and verify residents
Why the map outline of your neighborhood matters, how to draw it, and how to let residents prove their address with a shareable link.
Where it lives Where it lives: Sidebar → Settings → Neighborhood → Boundaries
Why the boundary matters
The boundary is a map outline of your neighborhood, and a lot depends on it. Events with Require address verification turned on let residents inside it register straight away and hold everyone else for your approval. Only neighbors inside it can sign a club petition, and affiliated clubs use it to vet new members. Contests use it to decide who can enter and vote. Community notifications go to people whose saved address falls inside it. It is checked fresh every time, so redrawing it takes effect right away.
Nobody is ever turned away from an event by the boundary alone. An address outside it waits for an organizer's yes or no.
Find it under Boundaries
Open Settings → Neighborhood and click Boundaries. The section title tells you where you stand: Configured once a boundary is saved, Not set before. Manage Boundaries opens the map. Once a boundary exists, a second button appears beside it, Address verification links, which you'll need later in this guide. Drawing your own boundary and checking addresses against it both depend on your neighborhood's plan; if either is missing and you need it, email [email protected].
Draw the outline
The map opens over your city. Choose the polygon tool (the shape icon in the toolbar under the zoom buttons), click once at each corner of your neighborhood, and click the first point again to close the shape. The status under the map then reads Boundary defined. Fix a corner with the edit tool (pencil) or remove the shape with the delete tool (trash). If your neighborhood is in separate pieces, draw one shape per piece. Full Screen gives you more room for detail, Clear starts over, and nothing counts until you press Save Boundary.
Trace along the back property lines rather than down the middle of the street, so homes on the edge land inside.
Create an address verification link
Sometimes you need residents to prove where they live for something outside the app: a pool pass, a parking permit, a members-only gathering. Address verification links do that. Choose Address verification links, then Create Verification Link. Give it a name your team will recognize. Under Verification Settings, Require boundary check is what compares each address to your map, Verification Expiration sets how long a check stays good, and Required Fields picks what residents must enter. Proof Page Settings controls what the resulting proof shows and who can open it, and Organizer Notifications can email you on each new submission.
Pick the map setting with privacy in mind. Approximate location is the default for a reason; exact pins a resident's home on a page they may share.
Share the link and let residents check themselves
The link's page starts with Shareable Verification Link: a Short Verification Link that's easy to text or print (you can customize its ending) and the full URL, each with a Copy button. A resident opens it, enters their details, and finds out on the spot. Inside the boundary, they get a proof page of their own to show whoever is checking, with only the details you chose to display. Recent Verifications on the same page lists every submission as it comes in. A resident who verifies with the email on their account also counts as one of your neighbors when you send event invitations.
Organizer Only access is the stricter choice: the proof page then opens only for someone signed in as an organizer, such as the volunteer at the pool gate.
Review the ones that fall outside
An address outside the boundary isn't rejected automatically. It's held for review: the link's row in the list shows how many are pending, and the link's page has a Pending Review count with a Review link. There you see each one with its name, email, address, and a map pinning the address against your boundary, then choose Approve or Reject. Approving is for the edge cases a map gets wrong, like a new street or a home right on the line. If you approve someone in error, or they move away, open their verification and use Revoke.
When the same street keeps landing in review, the fix is usually to redraw that corner of the boundary rather than approving everyone on it one by one.
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