Members, dues, and standing
Who gets in automatically, who waits for you, what pausing means, and where dues money goes.
Joining is decided by the boundary
Someone joining gives their address and answers your join questions. If they're inside your neighborhood's boundary, they're in immediately and get your welcome email. If they're outside it, or the address can't be checked, the join is held for you to look at. And if your club charges dues, an approved member isn't finished until they've paid, which is also when the welcome email goes out, so nobody gets welcomed to a club they never joined.
Reviewing the ones that were held
Awaiting review sits at the top of the Members screen, and each person there shows their address plotted against your boundary on a map along with their answers to your questions. From there you approve, or decline with an optional message. A decline only emails the person if you actually wrote something, so a silent decline stays silent.
Plenty of legitimate members live just outside a mapped line. The map is there so you can make that call yourself rather than have a polygon make it for you.
The roster, and what standing means
Below the review queue is everyone who's in, with organizers and hosts badged. Members can put their own membership on hold, which is the vacation setting: no dues, no events, no emails, and one click to come back. Leaving is softer than it sounds too, since their history stays and they can rejoin later. A fully active member is one who's approved, not paused, and paid up if you charge — that's the group that gets counted into events and hears from you.
A club always keeps at least one organizer, so if you're the only one you can't pause, leave, or step yourself down until you've made somebody else an organizer.
Making someone an organizer
Make organizer sits next to every member on the roster, and it's the whole thing: they get the same manage area you have, and an email telling them so. If the person doesn't have an account yet, use Invite an organizer instead — they get a link that sets up their account with no password to choose. You can step an organizer back down to member the same way, and hand over ownership of the club entirely once there's more than one of you.
Anyone who should actually help run the club belongs here, not on the notification list in Settings. The notification list only copies people on email; it gives them nothing to click.
Managing a member from their own page
Clicking a member's name opens everything you can change about them in one place: their role, whether they're active or on hold, whether they're listed as a host, and which of your club emails they still receive. Removing someone is down at the bottom, and it's soft — they come off the roster but keep their history and can rejoin. Nothing here deletes anything.
Only change someone's email settings when they've asked you to. They control the same switches themselves from any club email, and every change you make is logged with your name on it.
Who shows as a host
Listing someone as a host does two things. It puts them in the Hosted by line on your club's public page — the thing a neighbor reads when deciding whether this club is for them — and it sets the default host for new club events. Your club's founder is listed automatically; everyone else you add from their member page. It's a listing and nothing more: it grants no access, so listing a reliable regular who doesn't run anything is perfectly fine.
Names appear as "Dana O." rather than in full, so agreeing to host never puts somebody's whole name on a page search engines can read.
Saying who's running a particular event
Each club event has its own Host field on the event form, picked from your roster, and it shows on the event page as "Your host: Dana O." — under the club, which stays the organizer. This is the one that matters for a club that rotates: whose house book club is at this month, or who's leading Saturday's hike. Mark exactly one club host and new events start with them already filled in; mark several and events start blank so you choose deliberately rather than getting a guess.
Leave it empty for anything the club runs collectively. Most events don't need a named person, and an empty field simply omits the line.
Dues after the first payment
Finances lists every dues payment as it lands, and it's where you refund one if you need to. Members get a receipt when they pay and a reminder as their period runs out, and they'll hear about it if a card fails so they can fix it. A refund emails them too.
The emails members can turn off
Your members can mute your club's event reminders, your new-event announcements, and event discussion notifications, each separately and each with one click from the bottom of any of those emails. Muting never removes anyone from the club, so a quiet member is still a member. Receipts and confirmations can't be muted, because those exist only because someone just did something.
A muted member isn't counted into assumed-attendance events, since we couldn't send them the confirm link. That's the usual reason a headcount looks smaller than a roster.
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