Club settings: alerts, emails, and dues

The Settings page, field by field — where your club's alerts go, who else gets copied, and how dues actually get collected.

9 steps • Starting a club • Last updated: August 21, 2026 at 06:27 PM UTC
1

Where the club's alerts go

The first field on Settings is the address your club's alerts are sent to. Leave it blank and they go to the club's first organizer, so a new club is never silently unreachable — fill it in when you'd rather they went somewhere else, like a shared committee inbox.

Where the club's alerts go

The page tells you which address is currently being used, so you can check at a glance rather than guess.

2

Pick which alerts you actually want

Switches under the address, one per kind. New members fires whenever someone joins. Memberships needing review fires when a join lands outside the boundary and is waiting on your decision. Members leaving or pausing tells you when someone steps back, which otherwise you'd only notice by counting. And if you charge dues, Dues activity covers payments, failed cards, and refunds.

Pick which alerts you actually want

The review one is the only one anybody is actually waiting on. The others are for knowing, not doing.

3

Who else gets copied

Below the switches you can add people outside the club who should stay in the know — an HOA treasurer, a board liaison, a bookkeeper. Each one gets their own set of checkboxes: Members, Money, and Events. A treasurer who only ticks Money sees dues and refunds and none of your membership approvals, which is usually what everyone wants.

These people are copied on email and nothing else — no login, no access, no way in. If someone should actually help run the club, make them an organizer on the Members screen instead.

4

Keeping your neighborhood in the loop

If your club is affiliated with a neighborhood, one more switch adds that neighborhood's organizers to whichever of those streams you picked. It's off to begin with, on the principle that your club's business is your club's until you decide otherwise.

5

Write the welcome email

Sent to a member when they join, or when you approve them. It comes with sensible wording already in place, so this is about making it sound like your club. The placeholders fill themselves in: use {{member_name}} and {{club_name}} and they become the real thing at send time.

Write the welcome email

Five minutes here pays off all year — it's the first thing every single member reads.

6

Write the new-event announcement

This one goes out the first time you publish an event, to members who haven't already registered and haven't opted out. It takes more placeholders than the welcome email: {{event_title}}, {{event_date}}, and the rest. Set it once and it quietly does most of your communicating from then on.

Write the new-event announcement

Assumed-attendance events skip this on purpose — those members get a confirm-or-decline email instead, which is already their notice.

7

Turn on dues, if you charge them

Switch on Charge membership dues, then set the amount and whether it's monthly or annual. The minimum is one dollar. Turning this on is only half the job, though — see the next step, because nothing is charged until both halves are done.

Turn on dues, if you charge them

Changing the amount or the period emails every current member the new terms, so it's never a surprise on someone's card.

8

Connect payouts so dues can actually be collected

Finances is where your club connects its own payout account — separate from your neighborhood's, so the money lands with you. First ask NeighborlyEvents to approve the club for payments (a one-time check, answered by email); the Stripe connect button unlocks on approval. Dues become collectable only when the account is connected AND an amount is set. A half-finished setup is harmless rather than broken: members simply aren't held up and nothing is charged.

Connect payouts so dues can actually be collected

Dues go to the club's account, never to us, which is also why dues questions come to you rather than to support.

9

Closing the club, when it's time

At the bottom of Settings. Closing takes the club out of the directories and stops new members and new events, while its page and history stay readable. Nothing is deleted and reopening is the same button, so this is a pause as much as an ending — the natural move for a club that's between seasons or between organizers.

Closing the club, when it's time

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